Program and Policy Development Unit | Go Back

The Program and Policy Development Unit is responsible to:

• Administer DCAB's statutory responsibility to coordinate the parking program for persons with disabilities, per Chapter 291, Part III Hawaii Revised Statutes, and Chapter 11-219, Hawaii Administrative Rules.
• Administer DCAB's statutory responsibility for communication access, including credentialing Sign Language interpreters, and maintaining a current list of interpreters and other communication access providers, per Chapter 11-218, Hawaii Administrative Rules.
• Offer technical assistance through training and other public education efforts in order to achieve voluntary compliance with civil rights laws affecting individuals with disabilities.
• Provide information about laws, rules, and standards that affect persons with disabilities..
• Develop and maintain the DCAB web site.

Program and Policy Development Unit is staffed by Charlotte Townsend, Coordinator; Kristine Pagano, Communication Access Specialist; Jacob Dalton, Program Support Technician; William Nakamatsu, Parking Program Specialist, and Leonard J. Lau, Program IT Specialist; Geraldine Kealoah, Office Assistant..